mono group orders
Thank you for trusting me!
Hi! My name is Jie. I am a USA/CAN GOM (group order manager) based in Philadelphia~ ^^
This website is my masterlist! I hope you find it easy to navigate and find the needed information. I am always here to help so don't be afraid to contact me! Requests are limited but feel free to mention or DM me to see if I will open. A little note: I'm committed to using as much sustainable packaging as possible while also keeping in mind the safety of your items! I hope you support me in this small venture. ❣ Contact Information
☾ curious cat: https://curiouscat.me/mono_gos ☾ contact email: [email protected] ☾ dm account: @monogosdm for emergencies and short questions! FAQ
What is a group order? If you join a group order, that means you are ordering with other people through me as the agent. The purpose of a group order is to split the costly international shipping prices, so you don't have to pay everything yourself. You will provide your domestic address in step 2. I will send out a Domestic Shipping form by email after I receive the goods at my house/US address! On that form you will choose to:
✦ (1) Ship Now: I will ship out all of the items that you have at my house currently! If you choose this option, you will provide me your most current shipping address and I will calculate a domestic shipping cost for you. You will have one week to pay for domestic shipping. ✦ (2) Hold: You want me to hold off on shipping the items currently at my house, for items arriving in future batches. You can only combine within 2 batches (example: Batch 1 and Batch 2, but not Batch 1 and Batch 3!) If it is an out-of-Korea group order, you can combine with other goods within a time limit of 2 months. ✦ (3) Pick-Up: I am based in Philadelphia! I would be happy to meet up in Center City or the Northeast area. Please dm me @monogosdm so we can talk more if you chose this option. Do you know how to do gom work?
Yes! I helped another go manager for several months and I know a lot of the ins and outs. :) I am not from the USA or Canada, can I still join your group orders? Yes, of course! I will gladly ship anywhere, but you have to understand that the shipping will be high, though I will always help you find the cheapest option. Can I do a hold? A hold means you wish to purchase something, but don't have the money at the moment so I cover it for you until you can pay (up to a week)! If you happen to really want an item and the cost is small, I can do a hold for you! Because of personal reasons, I won't be able to make a payment deadline. What do I do? Please contact me BEFORE the deadline if that's the case. I’ll try my best to be understanding and accommodate you! Can I drop out of an order? If it's BEFORE an order's deadline, of course! Just email me. :) You cannot drop out AFTER, but you can sell your spot as long as you email me. When will I receive my payment/order confirmation email? Please allow me up to 72 hours to send them out! When is the 2nd/3rd payment due? ☾ 2nd Payment: It all depends on the individual gos you join. If something arrives at my Korean address, I will usually wait a month until I forward it to America to make shipping as cheap as possible~ ☾ 3rd Payment: Once I receive the items at my US address, I will try my best to unpack everything as quickly as possible and pack every individual order! You can refer to my diagram! What is EMS? How much will it be? EMS is the international shipping cost. You split it among all the joiners and it is weight based (so I will not know how much ems will be until I receive the shipping cost for everything). If you get something light, like a pack of stickers, the cost you will have to pay is different from someone who buys a photobook, which is much heavier. Do you know when something will arrive? I do not! :( It all depends on the fansites/fanartists/sellers. I will be sure to update the masterlist with any updates I receive. How much will domestic shipping cost? I will ship through letter mail (please be aware it has no tracking and no insurance) if you request so, but otherwise I send packages out with First Class Package Service or USPS Priority Flat-Rate Mail. The cost will depend on the size and weight of your items. ☾ First-Class Package Service: for packages that weigh 1-16 oz. ✦ takes 3-7 days to ship ✦ comes with tracking ✦ prices depend on the weight and distance from me to you but it's usually from $3-$5! ✦ usually, you can ship out a slogan or sticker packs for ~$3! ☾ Priority Flat-Rate Mail: for packages over a pound ✦ takes 1-3 days to ship ✦ comes with tracking and insurance ✦ You can go to the USPS website: https://www.usps.com/ship/priority-mail.htm for all possible prices! ^^ Refer to the 'at Post Office & Online' Price. ✦ With the new 2020 USPS Prices (which are sadly more expensive): flat-rate padded envelopes are $8.00, flat-rate medium boxes are $14.35 and flat-rate large boxes are $19.95. ☾ Check my Rules page for international shipping costs! Do you combine orders? Yes, I will auto-combine within batches! You can also choose to combine orders within two batches from one another. (To do so, select HOLD on the domestic form when you receive it.) For example you can combine orders from Batch 1 and Batch 2 but NOT Batch 1 and Batch 3. Do you do meet-ups? Yes! I am based in Philadelphia so if you happen to live around there or come, I would be glad to meet up in Center City. :) I can typically only do weekdays after 4 PM but we can work out a time. |
Use my twitter hashtags to check for:☾ updates: #monogoupdates
Under this hashtag, you'll be able to check for any posts that I designate as an update to any group order! ☾ feedback: #monogrouporders When you receive your items from me, you post under this feedback hashtag so I know you have received your items and other people can see this feedback too! |